Terms and Conditions
Your privacy is important to us, and by being transparent about our practices, we aim to create a trusting environment where you can enjoy your experience without concerns about how your personal information is used.
Terms and Conditions
Introduction
By booking with Country Home Treats, you agree to the following terms and conditions. These terms govern your stay and any bookings made on our website.
Booking & Payment
- Reservations are confirmed only after full payment is received.
- A valid payment method is required for booking. Payment details will be processed securely.
- Rates are per room, per night, and are subject to change without notice.
Guest Responsibilities
- Guests are responsible for any damage caused to the property during their stay.
- Respectful behavior towards other guests and staff is expected.
- No smoking, pets, or illegal drugs are allowed within rooms or dining areas.
Check-in/Check-out
- Check-in: Between 12 PM and 5 PM.
- Check-out: By 10 AM. Late check-out may incur additional charges.
Liability
Country Home Treats is not liable for any loss, theft, or damage to personal belongings. Guests must ensure their valuables are safely stored in the provided facilities.
Privacy Policy
Why We Have a Privacy Policy
At Country Home Treats, we value your privacy and are committed to protecting your personal information. Our Privacy Policy ensures that all data we collect is handled securely and responsibly. We implement this policy to provide our guests with peace of mind, knowing their information is kept safe during their stay with us.
Information We Collect
We collect personal information when booking a stay and upon arrival. Additionally, we may gather non-personal data such as browsing behavior through cookies.
Use of Information
- We use your data to process bookings and send confirmations.
- Occasionally, we may notify you of special offers and promotions.
- Payment information is securely processed through a bank gateway and is never stored on our servers.
Sharing of Data
- We do not share your data with third parties unless required for booking purposes (e.g., payment processors, email services, government registration).
- We may share data with law enforcement if legally required.
Cookie Policy
We use cookies to enhance your experience on our website. Cookies help us analyze traffic, improve user experience, and personalize content. By continuing to use our site, you consent to the use of cookies as described in our Cookie Policy.
Security Policy
We take your data security seriously. All transactions are processed using SSL encryption technology, ensuring that your payment information is secure. Your personal data is never stored on our servers and is only used for the purpose of processing your booking.
Age Restriction Policy
Guests must be at least 18 years of age to book a room at Country Home Treats. By making a reservation, you confirm that you are of legal age to enter into a binding contract.
Smoking and Drug Policy
Smoking is prohibited inside all rooms and indoor spaces. The use of illegal substances is strictly prohibited on our premises. Any guest found in violation of this policy may be asked to leave without a refund.
Cancellation Policy
We understand that plans can change! Here’s how our cancellation policy works:
- If you cancel at least 30 days before your visit, we’ll happily refund 50% of your booking.
- Cancellations made within 14 days of your scheduled date are unfortunately non-refundable.
To initiate a cancellation, please reach out to us via email or the Contact Us form. The amount will be refunded 30 days after receiving your cancellation.
Force Majeure Policy
In the event of a force majeure, such as natural disasters, pandemics, or government restrictions, we reserve the right to cancel or modify bookings without liability.